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Preferred experience in a corporate setting.Why You Need an Online Wedding Planner Plan Together A minimum of 5 years of prior experience in customer service, client success, event planning, or client relationship management.Energetic, fun-loving, and motivated personality.Exhibits a strong work ethic and a commitment to follow-through.Team player with a collaborative mindset.Demonstrates intellectual curiosity and a thirst for knowledge.Self-motivated, goal-oriented, and proactive.Excellent verbal and written communication skills.Highly organized and creatively inclined, with the ability to manage, prioritize, and successfully complete multiple projects.O Set deadlines for presentation, printing, materials, to be ordered and delivered. O Work with speaker to create presentation. O Coordinate and manage events, including considerations for cultural nuances, language barriers, and travel logistics. O Identify opportunities for upselling or cross-selling event services to existing clients. O Foster strong client relationships, ensuring client satisfaction and repeat business. Client Retention and Business Development:.O Explore opportunities for corporate social responsibility (CSR) integration within events. O Implement sustainable practices within events, including waste reduction, eco-friendly sourcing, and carbon footprint reduction. O Implement marketing strategies to maximize event attendance and reach target audiences. O Collaborate with marketing teams to develop promotional materials, including invitations, brochures, and digital campaigns. O Utilize Infusionsoft (CRM) to communicate with clients and potential clients. O Utilize to ensure event process is being maintained. O Stay updated on emerging event technology trends and incorporate innovative solutions where applicable. O Leverage event management software and technology platforms to streamline processes and enhance attendee experiences. O Generate detailed reports with key performance indicators (KPIs) and recommendations for future events. O Conduct comprehensive post-event assessments, gathering feedback from clients, attendees, and stakeholders. O Generate detailed reports with key performance indicators (KPIs) and goals for event. O Conduct comprehensive pre-event assessments and gathering attendee confirmation.
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O Ensure compliance with legal and safety regulations, including permits and licenses. O Identify potential risks and develop contingency plans to address unforeseen challenges during events. Risk Management and Contingency Planning:.O Oversee venue selection, layout design, technical set-up, and on-site logistics. O Lead the planning and execution of complex, large-scale events such as conferences, seminars, and trade shows. O Collaborate with sponsors and partners to ensure mutual goals are met and expectations are exceeded. O Cultivate and maintain relationships with key vendors, including catering, AV, transportation, and venue partners. O Collaborate with cross-functional teams to guarantee seamless event execution. Team Leadership and Cross-Functional Collaboration:.O Negotiate contracts with vendors and suppliers to secure favorable terms and pricing. O Create and oversee event budgets, maintaining cost-effectiveness and adherence to financial guidelines. Budget Management and Vendor Negotiation:.O Conduct thorough market research to integrate industry trends and best practices into event offerings.
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O Develop and execute comprehensive event strategies aligned with organizational objectives. As the primary liaison and expert for a portfolio of Tower Leadership clients, you will be instrumental in nurturing relationships and ensuring client success. Thriving in a dynamic, fast-paced environment, you will play a pivotal role in organizing and managing events, ensuring seamless client interactions, overseeing payment processing, and driving customer satisfaction. The ideal candidate will have a genuine passion for delivering exceptional client experiences and a keen eye for quality.
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Job Spec: Tower Leadership is currently seeking an enthusiastic and detail-oriented Corporate Event and Client Experience Coordinator.